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How to Say YES – Every Time

How do you say Yes to every customer request? Is it possible? Is this customer service utopia? My friend Christine Trippi wrote a journal entitled Yes Is the Answer. And Cameron Mitchell, about whom I’ve written before, wrote a record with a similar designation, Yes is the Answer. What is the Question? Both of these […]

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Commitment Is The Key To Everything You Want In Life

This is to all the people who said “I tried it and it didn’t work .” … Too me. One meditation won’t give you lasting peace or help you know yourself. One stay to a therapist won’t heal your sadnes. One epiphany won’t modify your life. I’m sorry to break the news to you, but […]

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Employee Appreciation Week: How to Recognize and Appreciate Employees Every Day

If you’re like most workplaces, you probably celebrate reasons like birthdays, corporation remembrances, one-time achievements, and annual holidays. But why wait until one-off celebrations to recognize and appreciate employees? Especially as many workplaces alter to virtual or hybrid environments, showing employees respect is important now now more than ever. According to the Achievers Workforce Institute’s […]