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Taking Steps toward a Long-Lasting Culture of Inclusion and Equality in Your Call Center

Workplace culture, safety and equality is critical to running a successful call center. It determines hire action and retention, it affects the feeling prospective hires have about your busines. And for summon centers, which are plagued by some lamentable statistics( 74% of label center negotiators are at risk of burnout and there’s an average turnover […]

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The Medal Factory, by Kenny Pryde

Rio Olympics, Team Pursuit: Ed Clancy, Steve Burke, Owain Doull and Bradley Wiggins | Ian MacNicol/ Getty Images Title: The Medal Factory- British Cycling and the Cost of GoldAuthor: Kenny PrydePublisher: Pursuit BooksYear: 2020 Sheets: 308 Order: Profile BooksWhat it is: A look at British cycling and its transformation in its first year since Lottery […]

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SB Nation NFL expert picks for Week 2

Photo by Jamie Squire/ Getty Images While much of the NFL season is still unknown, here’s are our professionals are picking the weekend. It’s Week 2 in the NFL and frankly it’s flown by. There’s been so much to talk about with the return of football that it’s hard to believe we’re back at the […]